Reference

Terms and Conditions That Govern Your Account

These terms set out the binding rules between you and 55lottery for every account action you take — from opening your wallet and depositing via UPI to placing…

Account EligibilityDeposit & Withdrawal RulesGameplay ConductAccount Suspension PolicyJurisdiction Notice
55lottery Terms and Conditions That Govern Your Account
TERMS CONTACT

Reach Us About These Terms

Email Support Write to our compliance team at [email protected] if you have questions about a specific clause, need a copy of an older version of our terms, or want to flag a potential conflict with local law in your region.
Live Chat Our chat agents are available around the clock and can escalate terms-related questions directly to our legal and compliance team, usually with a written response within 24 hours of escalation.
Account Dashboard The most current version of these terms is always accessible inside your account dashboard under 'Legal Documents'. You can download a PDF copy at any time for your own records without contacting support.
HOW WE HANDLE THIS

Our Commitments Under These Terms

From the moment you open an account, our compliance and security practices operate in the background to keep your data and funds safe.

Data Handling

We store your personal data on encrypted servers and never sell it to third parties. Data collected during account registration — name, contact details, payment records — is used solely to operate your account and meet any legal obligations that apply to us.

Cookie Policy

We use session and analytics cookies to keep your login active and to understand which parts of the lobby you visit most. You can manage cookie preferences in your browser at any time; disabling certain cookies may affect some account features.

Account Security

Every account is protected by two-factor authentication, which you can activate in your security settings. We will never ask for your password via email or chat; if you receive such a request, report it to our support team immediately.

Data Retention

We keep your account records for a period required by applicable law after account closure. Once that period expires, personal data is deleted from active systems. You can request a copy of all data we hold on you at any time via email.

Dispute Resolution

If you disagree with a decision we have made — a voided bet, a withheld withdrawal, an account restriction — write to our compliance team with your account ID and a summary of the issue. We aim to respond with a formal position within 5 business days.

Requesting Changes

To update the personal details on your account, such as your registered phone number or linked UPI handle, submit a request through the account dashboard or email support with a copy of a valid identity document for verification.

Common Questions About Our Terms

These are the questions we receive most often about how our terms work in practice for accounts based in India. If your question is not covered here, reach out via chat or email.

Yes. Access to certain features, including real-money gameplay and deposits via UPI or Paytm, is subject to the laws of your state. Where local law does not permit access, those features will not be available to your account.

We always post a notice on the site before a material change takes effect and send an email to your registered address. Continuing to use your account after the effective date means you accept the updated terms.

Funds in a suspended account are frozen pending investigation. If the suspension is lifted, your balance is restored in full. If the account is permanently closed due to a terms breach, we follow a documented review process before any funds are released or forfeited.

Email [email protected] with the subject line 'Data Request' and your registered account email. We will compile and send a full data extract within 10 business days of verifying your identity.

Withdrawals to PhonePe, Paytm, or a linked bank UPI handle are permitted once your account has completed identity verification. Minimum and maximum withdrawal amounts are listed in the payments section of your account dashboard.

Violations include creating multiple accounts, providing false identity documents, using automated tools to place bets, and attempting to exploit system errors. Any confirmed violation may result in account suspension and forfeiture of the balance involved.

Submit a formal complaint via email to our compliance address. Include your account ID, the specific clause you believe was breached, and a description of what occurred. We will acknowledge your complaint within 48 hours and provide a formal response within 5 business days.